All our shipping is done through Australia Post. You will receive an email from us once your item is ready for dispatch.
Please take note, we can not leave specific information for Australia Post as to where to leave your article.
Shipping times provided at checkout are an indication only. Times are quoted in business days.
All orders shipped out via any method should be delivered within 14 days as an absolute maximum. If your order has not shown up within this time frame please contact us.
We WILL NOT be liable for packages that go missing.
Return to Sender packages incur a $10 charge from Australia Post. Should you provide an incorrect address or refuse the shipment, you will be liable to pay this $10 charge plus the re-shipment fee to ship your order out again. For this reason, please ensure your shipping address details are correct!
At the present time, we will ship to Australia ONLY.
Please allow up to 2 business day for your order to be processed. Although we manage to get most orders out the next business day there are times where this is not possible during extremely busy periods.
Please note, once an item has been shipped, we are no longer responsible for packages which may go missing or are damaged in transit. We may be able to help on your behalf if there is a dispute of delivery but we are in no way obligated to replace an order should Australia Post lose or fail to deliver your package.
Please note we are not responsible for any damage to items caused by Australia Post. We package our orders as best we can to minimise any damage caused by rough handling during transit but beyond that any damage caused is beyond our control.
If you have any questions, please use our Contact form and we will endeavour to respond as soon as possible.